Chris Burton - Senior Consultant

Capabilities and Experience

Chris is a global expert in CRM and BSS/OSS systems within the

Communications and High Tech industries. He has 30+ years experience with

wireless/wireline/video operators and the vendors who served them.

Chris has worked with global industry leaders like AT&T, Verizon, Amdocs,

Accenture, TTEC and CSG; as well as multiple successful start-ups, including board roles.

Chris' specialty is operationalizing telecom and related software businesses - making new product launches, new markets, new initiatives, and new system installs happen. Chris can help you:

- Deliver your toughest IT/business initiatives

- Strike the right balance between your product functionality and your

Customer Success team's delivery role

- Assess if you're approaching the right market with the right approach

(direct, channel partners)

- Improve the software quality from your IT, product development, or

Customer Success teams

- Develop your sales and technology leadership teams

- Retain and grow your key accounts

- Write vendor RFPs and select the right partner